1. Dana's Macarons delivers the product to your doorstep within a 10 miles radius.

2. We cannot take responsibility if the customer is not at home to accept the delivery as we do call an hour before delivery to check whether someone will be at the delivery address to receive the product. It is the customer’s responsibility to ensure that someone is available to receive the product as we have prearranged the delivery time. If they are not available to receive the product, the goods will be returned to Dana's Macarons. It will then be available to either re-deliver with an additional cost or can be picked up from the pick up address.

3. Delivery charges will not be refunded if the recipient is not available to receive the package when delivered.

4. Where we are prevented from or delayed in carrying out obligations under these Customer Terms due to circumstances beyond our reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock-outs, strikes or other labour disputes, or restraints or delays affecting carriers or an inability or delay in obtaining supplies of adequate or suitable materials then our performance of its obligations shall be postponed for the period of time that the circumstances continue.

5. In such cases we will not process any payment or will immediately refund any payment made, in full.